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AI for CX 2018 Agenda

AI for CX 2018 Agenda

Download the agenda for the AI for CX Forum to find out more about:

  • Boosting customer retention and brand recognition by providing your people with the information required to deliver the best customer experience and by recognising that you can make better use of people through intelligent automation
  • Increasing the efficiency of your contact centres by transforming the mode of operation and management, using AI to enhance the service you provide
  • Setting up a sustainable AI-First ecosystem: making AI work for your organisation and your customers from the start
  • Shaping effortless experiences for your customers using virtual assistants
  • Creating a perfect blend of innovative tools and personality touch in your services
  • Maximising the upselling of your products and services by using the latest market-leading technologies for a better customer journey