5th - 7th November, 2018 | Hilton London Kensington, London, United Kingdom

Bob Walmsley


SVP, Worldwide Sales
Coveo


14:15 The Next Step in Your AI-Powered Customer Experience Journey

It goes by many names: a digital transformation, a re-architecting of your customer experience or improving the customer journey.  Regardless of name, successful organizations acknowledge that true transformation only occurs when digital experiences anticipate the needs of customers to make personalized and proactive recommendations.
 
The question on everybody’s mind is: How is AI going to improve and enhance the customer experience?
 
Join in the discussion to:
  • Share best practices to leverage context and intent to improve the customer experience across all your channels.
  • Discover how companies are already using AI-powered search and recommendations technology to make business more personal
  • Walk away with a step-by-step maturity model to guide your relevance journey
 


Check out the incredible speaker line-up to see who will be joining Bob.

Download The Latest Agenda