Former Head of Customer Experience Innovation
In the new era of technology there are many questions to answer and many lessons to learn before we figure out how to do it right. What’s most important in order to kick-start your AI journey in the right direction is knowing where and how to leverage AI to give your customers a better experience.
Learn what AI technology can do for your customers realistically 2018-2015 and how to ensure the key components to AI First strategy are met. After this session, you will have a clear understanding on how to:
- Identify where AI would make the most sense for your organization and customers
- Build cognitive product whilst preserving human touch
- Hire the next generation of talent
- Harness the power of ML for customer satisfaction outcomes
- Set up your AI strategy