Telecom Training Corporation
Melissa Harris is CEO of Telecom Training Corporation (TTC) that provides customized training solutions to telecommunications and cellular operators and service providers. With a global team of over 750 professional trainers/coaches/consultants, TTC has a unique knowledge of the industries served and expertise in a wide variety of topics.
Established in 1996, TTC is renowned for increasing sales, improving customer satisfaction, and exceeding corporate goals for clients ranging from global leaders to smaller organizations.
Her background prior to founding Telecom Training Corporation includes: General Manager National Training, Regional Marketing Director, and Senior Sales Manager for AT&T Mobility/Cingular/BellSouth Cellular; Manager Corporate Training, Verizon/Contel Cellular One; and Major Account Sales Executive, AT&T. She has BBA and MBA degrees in marketing/retailing/accounting. Melissa’s volunteer work with dog rescue and adoption reflects her passionate caring and desire for excellence used every day in business. She is a frequent speaker at global telecommunications industry conferences such as IQPC, ITU, CTU, CTIA, ITA, CANTO, CARILEC, RCA/CCA, NTCA, and Informa/IBC
- Ensure your leadership team is aware of the cost savings and revenue generation benefits of your AI solutions
- Obtain C-level commitment for the time and investment required for upskilling your teams
- Effectively leverage multiple resources, such as your internal management and training teams and your commercial partners, to provide effective upskilling training and development solutions
- Implement strategies for employees to be rewarded and held accountable in meeting both AI cost savings and revenue generation goals