6th - 7th November 2018 | United Kingdom

Sergio Rendón


Director, CX Consultancy Practice and Experience Ambassador
Xapience


11:00 AM CONNECTING HUMANITY TO AI: A HUMAN APPROACH FOR AI CX APPLICATIONS

Walk through creating an amazing experience for your customers, employees and other stakeholders with AI behind it.

  • How to take the right holistic approach to integrate AI into your CX?
  • AI is inevitably going to change the way you do business – how and what’s the best thing to do moving forward?
  • How to use AI to get closer to your customers' emotions?
  • Are you listening to but not hearing what your customers say?
  • How to improve human relationships using AI?
  • How to connect everyone involved in the CX process from stakeholders to employees?
  • Using AI solutions for internal communications


Check out the incredible speaker line-up to see who will be joining Sergio.

Download The Latest Agenda