Director, CX Consultancy Practice and Experience Ambassador
Walk through creating an amazing experience for your customers, employees and other stakeholders with AI behind it.
- How to take the right holistic approach to integrate AI into your CX?
- AI is inevitably going to change the way you do business – how and what’s the best thing to do moving forward?
- How to use AI to get closer to your customers' emotions?
- Are you listening to but not hearing what your customers say?
- How to improve human relationships using AI?
- How to connect everyone involved in the CX process from stakeholders to employees?
- Using AI solutions for internal communications