Head of Customer Process Development
The experience of developing CX with robotics and AI with true cases driving the business value in the organization.
- Our journey with robotics development and the brief overview of benefits
- What kind of robots have we implemented at Telia?
- The case studies of first experiences of AI development
- Story of our journey and how to get people on board and the cases they have worked on
- Developing AI and the 4 step implementation model for Robotics
- Where do we go from here?